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YOUR MONEY IS SAFE! No one lost any money on deposit as a result of the
closure of this institution.
ACCESS TO YOUR MONEY: The total balance in your account(s),
including checking, savings, money market, non-brokered Certificates of
Deposit, and retirement accounts, has been transferred to the new bank
and will be
available for transactions during regular business hours at the former
bank branches. You may continue to use your outstanding checks and they
will clear
up to the balance in your account. ATM and debit cards will continue to
work as usual.
DIRECT DEPOSITS: All direct deposits, for example, social security checks,
payroll, veteran’s benefits, welfare and/or disability, unemployment
or any payment you receive electronically will continue as usual.
AUTOPAYMENTS/BILLPAY: These services should continue as usual.
INTEREST RATES: Interest on deposits accrued through close of business
the day the bank was closed will be paid at your same rate. Current
rates will be reviewed by the acquiring institution and may be lowered;
however,
you may withdraw funds from any transferred account without early withdrawal
penalty until you renew your Certificate of Deposit.
SAFE DEPOSIT BOXES: You may continue to access your safe deposit box
during normal business hours. Any changes will be communicated by
the new bank.
OVERDRAFT LINES OF CREDIT: These lines have been transferred to the
assuming bank. Please contact the new bank if you have additional
questions regarding
your accounts.
LOAN PAYMENTS: You should continue to make your payments according to
the terms of your written contract. You may continue to make your payments
at the branch office or send it, to the same payment address with checks
made payable to the old institution.
ESCROW PAYMENTS: All services previously performed related to your loan
will continue. Should you receive notification that any portion of your
taxes or insurance were not paid, notify your loan officer immediately.
LOANS IN PROCESS: Please contact your current loan officer directly.
SHARES OF STOCK: All shares of stock were owned by the holding company.
The holding company was not included in the closing of the bank or the
resulting receivership. If you are a shareholder of the holding company,
please do not contact or file a claim with the receiver. You must contact
the holding company directly for more information.
DEPOSIT INSURANCE INFORMATION: If you have accounts in both the failed
and the assuming institution, they will be insured separately for at least
six months following the merger of the institutions. This will allow you
time to restructure your accounts if necessary.
ADDITIONAL QUESTIONS: You may contact the FDIC Call Center at the number
provided below with any additional questions:
FDIC
Call Center
Toll
free number 1-800-591-2903
Hours of Operation – Eastern Time |
Friday, April 30, 2010: |
Until
9:00 p.m. |
Saturday,
May 01,
2010: |
9:00
a.m. – 6:00 p.m. |
Sunday, May 02, 2010: |
Noon – 6:00
p.m. |
Thereafter: |
8:00
a.m. – 8:00 p.m. |
SCAMS: Be watchful for and resistant to any scams to obtain information
from you by individuals or entities stating that they are acting on behalf
of either the failed bank, new bank, or the FDIC. Should you be contacted
by anyone requesting private information from you related to this event,
please contact the call center above and you will be directed to the appropriate
person
Additional information is available at:
http://www.fdic.gov/bank/individual/failed/eurobank-puertorico.html
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