II. 2003 Performance Results Summary - Multi-Year Performance Trend
|
Safety and
Soundness Enforcement Actions |
| Annual Goal |
Take prompt supervisory actions to address problems identified during the
FDIC examination of FDIC-supervised institutions identified as problem
insured depository institutions. Monitor FDIC-supervised insured depository
institutions’ compliance with formal and informal enforcement actions. |
| 2000 Results |
On average,
examination reports were processed and mailed to institutions within 44 days
of receipt in regional office. Target is 45 days. |
|
2001 Results |
Sixty-seven
institutions designated as problem (composite “4” or “5” rated). Fifty-six
were removed from problem status and 76 added.
Evaluations changed to monitor migration of troubled banks. |
|
2002 Results |
Eighty-four
institutions designated as problem (composite “4” or “5” rated). Forty-eight
were removed from problem status and 63 added. |
|
2003 Results |
Seventy-three
institutions designated as problem (composite “4” or “5” rated). Fifty-eight
with total assets of $6.98 billion were removed from problem status and 47
with total assets of $4.99 billion were added. Additionally, FDIC issued the
following formal and informal enforcement actions: 40 Cease and Desist
Orders and 157 Memorandums of Understanding. |
|
2004 Goal |
Take prompt and
effective supervisory actions to address problems identified during the FDIC
examination of FDIC-supervised institutions identified as problem insured
depository institutions. Monitor FDIC-supervised insured depository
institutions’ compliance with formal and informal enforcement actions. |
| Annual Goal |
Conduct comprehensive and compliance-only examinations in accordance with
FDIC examination frequency policy. |
| 2000 Results |
Conducted 2,257
examinations. There were three delinquent examinations at the end of 2000. |
|
2001 Results |
Conducted 2,179
comprehensive, compliance-only, and CRA examinations in accordance with FDIC
policy. There were no delinquencies in 2001. |
|
2002 Results |
Conducted 1,840
comprehensive, compliance-only, and CRA examinations in accordance with FDIC
policy. There were no delinquencies in 2002. |
|
2003 Results |
Conducted 1,919
comprehensive, compliance-only, and CRA examinations in accordance with FDIC
policy. There were no delinquencies in 2003. |
|
2004 Goal |
Conduct
comprehensive, compliance-only, and CRA examinations in accordance with FDIC
examination frequency policy. |
| Annual Goal |
Effective outreach, technical assistance and training are provided on topics
related to the Community Reinvestment Act (CRA) and community development. |
| 2000 Results |
One pilot forum on
financial literacy and predatory lending was held in each region. |
|
2001 Results |
Annual goal revised
(see below). |
|
2002 Results |
Annual goal revised
(see below). |
|
2003 Results |
Annual goal revised
(see below). |
|
2004 Goal |
Annual goal revised
(see below). |
|
| Annual Goal |
Provide effective outreach and technical assistance on topics related to CRA,
fair lending, and community development.
(Revised – 2001) |
| 2000 Results |
Annual goal was not
established in 2000. |
|
2001 Results |
Conducted 25 Money
Smart workshops with over 600 participants. |
|
2002 Results |
Money Smart
classes attended by approximately 2,800 participants. |
|
2003 Results |
The FDIC supplied
more than 111,000 copies of Money Smart curricula to organizations.
FDIC initiated 65 public outreach initiatives, 111 Community Development
activities, and 67 Technical Assistance activities. |
|
2004 Goal |
Provide effective
outreach and technical assistance on topics related to CRA, fair lending,
and community development. |
|
Compliance Enforcement Actions |
| Annual Goal |
Prompt supervisory actions are taken and monitored on all institutions rated
“4” or “5” for compliance. |
| 2000 Results |
For institutions on
average rated a composite “4” or “5,” the FDIC conducted all follow-up
examinations within the targeted time frame of 12 months from the issuance
date of a formal enforcement action. |
|
2001 Results |
Six of seven
institutions had either been examined in the preceding 12 months or were
still within the 12 month time frame between examinations. One institution
was pending resolution for safety and soundness reasons, and the compliance
examination was deferred pending resolution. |
|
2002 Results |
Eight of nine
institutions entered into a Memorandum of Understanding (MOU) with the FDIC
and the ninth was in the process of reviewing the recommended MOU at
year-end. |
|
2003 Results |
The only “4” rated
institution entered into a Memorandum of Understanding (MOU) with the FDIC. |
|
2004 Goal |
Prompt and effective
supervisory actions are taken and monitored on all institutions rated “4” or
“5” for compliance. |
|
Consumer Complaints and Inquiries |
| Annual Goal |
Effectively respond to written complaints and inquiries related to deposit
insurance and consumer protection laws. |
| 2000 Results |
One hundred percent
of the FDIC’s responses to the 6,736 written complaints and inquiries
received were made within targeted average turnaround time frames. |
|
2001 Results |
FDIC sent 612 survey
cards to consumers and bankers who contacted the Washington Office
concerning inquiries and complaints. Eighty four (14 percent) of the cards
were returned to the FDIC. Sixty-two percent of the responses rated the FDIC
as “excellent” in timeliness of response. |
|
2002 Results |
Annual goal revised
(see below). |
|
2003 Results |
Annual goal revised
(see below). |
|
2004 Goal |
Annual goal revised
(see below). |
|
| Annual Goal |
Meet the statutory mandate to investigate and respond to consumer complaints
about FDIC-supervised financial institutions.
(Revised – 2002) |
| 2000 Results |
Annual goal was not
established in 2000. |
|
2001 Results |
Annual goal was not
established in 2001. |
|
2002 Results |
FDIC received 8,368
consumer complaints, closing 95 percent of them. Of the complaints closed,
94 percent were closed within policy time frames. |
|
2003 Results |
FDIC received 8,010
consumer complaints, closing 99 percent of them. Of the complaints closed,
94 percent were closed within policy time frames. |
|
2004 Goal |
Effectively meet the
statutory mandate to investigate and respond to consumer complaints about
FDIC-supervised financial institutions. |
|
